Last updated: October 8, 2026
We want you to love your mischief. If something arrives damaged, defective, or just plain wrong, we’ll make it right — replacement or refund, your call.
Print-on-demand items
Stickers, tees, and anything else we make just for you are created when you order, so we can’t restock them. But if yours shows up misprinted, damaged, or not what you ordered, tell us within 30 days of delivery (a photo of the problem helps!) and we’ll reprint it or refund you.
In-house goodies
Card decks, calendars, and anything we print ourselves are made in small batches mostly with our own two hands, so we may not be able to restock those either. But if yours shows up damaged, misprinted, or not what you ordered, tell us within 30 days of delivery (again, a photo of the problem helps!) and you call it – replacement or refund (if a limited run’s sold out, refund it is).
How to start a return or report a problem
Reply to your order confirmation email with your order number and what went wrong. We’ll get back to you within 2 business days with next steps.
Refund timing
Once approved, refunds go back to your original payment method within 5–10 business days. (Your bank may take an extra beat after that — banks gonna bank.)
Shipping charges
Shipping isn’t refundable unless the error was ours. If a package goes missing in transit, we’ll track it down with the carrier — and if it’s truly lost, we’ll replace it or refund you.
Limited editions
Holiday and limited-run items get the same defect protection. Once a limited run sells out, replacements may not be possible — in that case we’ll refund you in full.
Chaotic good, but make it customer service.